At NationRoute Trucking Inc, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including integrations with third-party communication platforms such as RingCentral.
Information We Collect
We collect several types of information from and about users of our website and services:
- Personal Identifiable Information (PII): your name, email address, phone number, and company name.
- Communication Data: data related to communication tools usage like RingCentral, such as call logs, messages (metadata), and user preferences.
- Technical Data: IP address, browser type, device info, OS, and activity logs.
- Usage Data: information on how you use our website or services.
- Shipment & Operations Data: freight details, pickup and delivery locations, billing information, and records required for motor carrier operations (MC 1753997 · DOT 4451003).
How We Use Your Information
We use the information we collect for the following purposes:
- Providing logistics and freight transportation services to you
- Facilitating communication using RingCentral
- Improving our website and customer experience
- Providing customer support and dispatch coordination
- Monitoring and analyzing usage trends
- Complying with legal, regulatory, and FMCSA obligations
RingCentral Integration
Our service uses RingCentral's APIs to facilitate communication. When you connect your RingCentral account, we may access and use data such as:
- Your RingCentral account information
- Call and message metadata (not message content)
- Contact and directory information
We access only the data necessary for service functionality. This data is not shared with third parties except as required to operate the service.
SMS Consent & Opt-In
SMS Consent and Mobile Messaging
By providing your mobile phone number and opting in, you consent to receive SMS messages from NationRoute Trucking Inc related to our services, shipment notifications, dispatch updates, and customer support.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at nationroute00@gmail.com.
Mobile Opt-In Sharing
Mobile Opt-In Data Protection
Mobile opt-in information and SMS consent data will NOT be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Any information shared with service providers is used solely to support operational messaging and service delivery.
Sharing of Your Information
We do not share mobile messaging data, SMS consent, or opt-in information with third parties for marketing purposes.
We may share information with drivers, dispatch personnel, payment processors, insurers, and regulatory authorities where required to execute shipments, process payments, or comply with law. All service providers are bound by confidentiality and data-protection obligations.
Data Retention
We retain personal data only as long as necessary to provide services and fulfill the purposes outlined in this policy. Data related to RingCentral usage may be securely stored in line with RingCentral's developer guidelines. Shipment and carrier records may be retained as required by applicable FMCSA and tax regulations.
Your Data Protection Rights
You have the following rights regarding your personal data:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain data processing
- Withdraw consent for data usage (where applicable)
To exercise these rights, please contact us at nationroute00@gmail.com.
Security of Your Information
We implement industry-standard technical and organizational measures to protect your information, including encryption, secure data storage, and access controls.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
NationRoute Trucking Inc
3001 Shore Pkwy Apt 3A
Brooklyn, NY 11235
Phone: (283) 333-8314
Email: nationroute00@gmail.com
MC 1753997 · DOT 4451003